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Shipping & Delivery

Delivery Times

We dispatch orders from our New Zealand fulfilment centre within 1-4 business days of placing your order via our carrier. Please allow 2-4 business days from dispatch to receive your order or 7-10 business days for Australia.

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods due to wild weather or due to other delivery issues that are unforeseen or unavoidable events beyond TOMMIÉ Beauty's reasonable control.

Delivery Cost

NZ Standard $6.50 NZD or FREE on orders $50 NZD or over.

AUS Standard $20.00 NZD or FREE on orders $50 NZD or over.

Tracking

Once your order has been dispatched, you will receive a notification from NZPost, including a link for tracking details. If you have any questions about your shipped order, please contact us and our Customer Service team will assist you with your enquiry.

Lost or Damaged Goods

If your order is lost or damaged in transit, please contact our Customer Service team. If you have not received your order within 5 working days, please contact us so that we can assist you.

International Shipping

We currently only ship to Australia.